Personal Data Protection

nbjee's Privacy Policy

How your personal information is collected, stored, and used — at nbjee, keeping everything transparent and secure is our commitment.

This privacy policy has been recently reviewed and may change at any time. Any updates will be published on this page.

nbjee ("we", "us", or "the platform") operates a safe and transparent online gaming environment for users in Bangladesh. This privacy policy explains what information we collect when you use nbjee's website or services, how it is used, and what your rights are. By reading this policy, you will get a complete picture of how we manage your data.

By starting to use our services, you agree to the terms of this privacy policy. If you have any questions or concerns, please contact us using the contact details provided below.

Data Collection

nbjee collects certain personal and technical information to improve your service experience and ensure secure transactions. We only collect information that is necessary to operate our services.

Identity Information

  • Full name and date of birth
  • Email address
  • Mobile number
  • Residential address
  • National ID or passport details (for verification)

Financial Information

  • Payment method details (bKash, Nagad, Rocket, Upay)
  • Bank account information (where applicable)
  • Deposit and withdrawal history
  • Transaction records

User Activity

  • Game play history and preferences
  • Betting activity records
  • Session duration and login dates
  • Bonus and promotion usage information

Technical Information

  • IP address and device type
  • Browser type and version
  • Operating system information
  • Cookie and session data

Use of Information

nbjee uses collected information only for specific and legitimate purposes. We never sell your information to third parties.

  • Ensuring account creation, verification, and management
  • Processing deposit and withdrawal transactions
  • Preventing fraud, money laundering, and unauthorized access
  • Verifying your age and identity (complying with the 21+ requirement)
  • Providing customer support and technical assistance
  • Creating a personalized gaming experience
  • Managing bonuses and promotional offers
  • Enforcing and supporting responsible gaming policies
  • Meeting legal obligations and fulfilling regulatory requirements
  • Improving platform security and performance
Important: We do not share your information with third parties for marketing purposes. No marketing communications are sent without your consent.

Data Sharing and Disclosure

nbjee shares your personal information with third parties only in limited and specific circumstances. Those circumstances are described in detail below.

Service Providers

Necessary information is shared with our trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical support. These partners are bound by strict confidentiality agreements.

Legal Obligations

We may be required to provide information in response to court orders, government directives, or lawful requests from law enforcement agencies. In such cases, we always operate within the legal framework.

Fraud Prevention

Relevant information may be shared to prevent money laundering, fraud, or other illegal activities. This process is for the protection of you and other users.

Business Restructuring

In the event of a future merger or acquisition, user data may be transferred to the new entity. You will be informed in advance in such cases.

Data Storage and Security

nbjee stores your data using industry-standard security measures. We use SSL encryption and advanced firewall technology.

Retention Period

  • Active account data — retained for as long as the account remains active
  • Financial transaction records — retained for the period required by law
  • Closed account data — retained for the period necessary to meet legal obligations
  • Communication records — retained for a set period to ensure customer service quality

Security Measures

  • SSL/TLS encryption — all data transmissions are secured
  • Encrypted databases — stored data is protected
  • Two-factor authentication system
  • Regular security audits and reviews
  • Strict data access policies for employees
No digital system is 100% secure. In the event of a security breach, we will notify affected users as quickly as possible.

Your Rights

You have important rights regarding your personal information. nbjee always respects these rights and is committed to providing appropriate assistance.

Right to Access

You can request at any time to know what information we have collected about you. We will provide a detailed report within a reasonable time.

Right to Rectification

If there is any incorrect or outdated information in your account, you can request that it be corrected. Keeping information accurate is important for both you and us.

Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, we may be obligated to retain some information due to legal requirements or ongoing investigations.

Right to Object to Processing

You can object to the use of your information for marketing communications or specific purposes. Once an objection is raised, we will stop using your information for that purpose.

To exercise any of the above rights, please contact us using the contact details provided below. We will respond to your request within a reasonable time.

Protection of Minors

nbjee strictly enforces a 21+ age limit. This site is for persons aged 21 and above only.

We do not knowingly or intentionally collect any personal information from minors. Age verification steps are taken at the time of registration. If it appears that a minor's information has been collected by mistake, a parent or legal guardian can contact us and we will delete that information immediately.

To parents: If you suspect that your child or a minor family member has accessed this site, please contact [email protected] immediately.

Third-Party Relationships

nbjee's platform works with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These providers are independent entities and have their own privacy policies.

  • Only information necessary for gameplay is shared with game providers
  • Payment gateway providers comply with strict security standards
  • Third-party partners are contractually obligated to keep your information confidential
  • We regularly review the data management practices of third-party partners

To learn how your information is used by any third-party service, please refer to that organization's own privacy policy.

Policy Changes

nbjee may review and update this privacy policy from time to time. For any significant changes, we will take the following steps:

  • The updated policy will be published on this page
  • A notification will be sent to the registered email address for important changes
  • The date of the change will be clearly stated
  • Continued use of the service after a change will be considered acceptance of the new policy

We recommend that you visit this page regularly to stay up to date. If you have questions about any changes, please contact our support team.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team directly. Our support team is able to assist in both Bengali and English.

Live Chat
Active 24/7 — support in Bengali and English
Support Hours
7 days a week, 24 hours a day

Depending on the nature and complexity of your request, we will do our best to respond as quickly as possible. Your privacy is our highest priority.